You may have spotted in your My Givings > Givings data that there are some donations that have the status ‘Active’ and some that are ‘Paid’.
So what is the difference?
A ‘Paid’ status donation is one that has already been paid to your organisation. These are either PayPal transactions that are paid to your charity straight away or are credit card donations that GiveEasy has paid to your organisation’s nominated bank account.
An ‘Active’ status donation are credit card donations that have been paid by your donor but the funds have not yet been transferred from GiveEasy to your organisation’s nominated bank account. These funds are paid to your organisation every Wednesday on a weekly basis.
If you are in an urgent situation where you require these donations to be remitted sooner please contact email@example.com